Find the processes costing your business time.
We map how work really gets done, identify where time and information are being lost, and give you a practical order for fixing it.
Start a Process Audit
The biggest time drains rarely look dramatic.
They appear as details copied between tools, follow-ups that rely on memory, reports rebuilt every week and questions that have to be answered repeatedly.
A process audit brings those small losses together. It shows what they cost, what causes them and which changes are likely to make the biggest difference.
What is included
A useful, complete piece of work.
- Interviews with the people doing the work
- Current workflow and software mapping
- Repeated-task and duplicated-entry analysis
- Handoff, delay and failure-point review
- Time and cost estimates
- Automation suitability assessment
- Impact and effort prioritisation
- A written improvement roadmap
What should improve
- A shared view of how the process actually works
- A ranked list of improvements rather than another software wish list
- Clarity about what to automate and what to keep human
- A practical first project with a measurable result
How the work moves
A clear route from problem to improvement.
Understand the work
We speak to the people involved and map the process as it happens today, including the workarounds.
Find the losses
We identify repeated effort, delays, errors and gaps between the tools and people involved.
Set the order
We rank possible improvements by value, effort and risk, then define the most useful place to start.
What a good audit prevents.
- Automating a process that is already broken
- Replacing useful systems without a reason
- Buying overlapping software
- Ignoring the people who use the process
- Starting with a large, risky transformation
- Measuring activity instead of saved time
- Moving a bottleneck somewhere else
- Producing a report nobody can act on
Related services
Start with the problem.
You do not need to choose the solution before getting in touch. Tell us where work is getting stuck.